Have Questions?
We go the extra smile to help our customers. Connect with an expert via text chat and more.
Video help available Mon - Sat 10am - 8pm EST.
Live chat help available Mon - Sat 9am - 11:30pm; Sun 10am - 11pm EST.
Apps and Services
Whether you want to learn more about the apps or the additional services we offer, we can assist you. Learn how to manage your voicemail, about phone payment plans or about WEA-capable phones. Discover how to add and utilize applications like myCricket and theSCOOP.
Important Articles
What is the myCricket App?
The myCricket App lets you make payments, check data, view usage, change your plan, or add features...
Read MoreCricket Wi-Fi Manager
Starting 8/20/2019, Cricket Wireless will no longer offer its Wi-Fi Manager feature for Cricket And...
Read MoreReset My Voicemail Password
Forgot your voicemail password or want to reset to a new one? Follow the steps below to get updated...
Read More