New Orders

Get the answers you need about ordering and activating your Cricket Wireless phone. From tracking your order to questions about setting up your phone, you’ll have everything you need to get up and running with your Cricket Wireless service.

Important Articles

Online Ordering and Status

Once you place an online order, we will update you via email....

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Shipping & Delivery

Every order gets free next business day shipping. Orders received before 2 pm ET Monday-Friday wil...

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Activation: Online Orders

If you ordered Cricket service online at, you'll need to activate your service ...

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Didn’t find the answer to your question about Orders & Activations? Contact us to speak with someone from Cricket Customer Support.